Fully Managed Services and IT Support
Fully Managed IT Support
Our fully managed IT support packages are the top-level IT support offerings. A fully managed IT service is where you offload all of your IT requirements to us so that you can concentrate on running your own business. This is an all you can eat package that includes unlimited remote support and if the issue can’t be resolved remotely – unlimited on-site support. We make use of a suite of remote monitoring tools too which allows us to proactively detect and resolve a large number of issues before they ever become a problem.
The fully managed service also includes our managed backup services which adhere to the 321 rule. This simply means that we keep 3 copies of the data on 2 different storage media with at least 1 offsite copy. This ensures that should the unthinkable happen, whether fire, flood, theft or malware, your data is safe.
Hardware support is also included if necessary where we not only manage any warranty repairs and maintenance contracts on your behalf but can loan you a replacement unit whilst yours is repaired or replaced.
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Share IT Limited
0203 411 4404